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TRINITY STREET... IT WORKED?

Posted 2/20/2009 by CURE:ROBERT

IT SEEMS ALL THE OUTCRY PAID OFF

AS THIS LETTER IS ABOUT TO GO OUT...

SEE YOU ON THURSDAY!

RSX

GREAT NEWS FOR CURE FANS AND NME BIG GIG TICKET HOLDERS

Original Purchases are now Valid.

Dear xxxx,

We are extremely pleased to be able to inform you that we arenow in the process of making a settlement agreement with Trinity Street, theproviders of your pre-sale tickets, that will allow your original purchaseof Big Gig tickets featuring The Cure to remain valid. These tickets will be despatched to you on Monday,by registered post. Please note that they will need to be signed for upondelivery.

If you have already re-purchased tickets via the link andpassword we supplied to you, we will automatically have these tickets cancelledand your repurchase monies refunded to you in full, including all transactionfees. If you purchased replacement tickets via any other source, or direct tothe Ticketmaster site, please contact us at enquiries@aeglive.co.uk with yourpurchase details and we will arrange to have these refunded.

If you requested complimentary tickets this order will nowbe cancelled as your original tickets are on their way to you.

Please do not continue with any claims from your paymentcard provider, there is no need to request a refund as your original ticketsare on their way to you.*

We would like to take this opportunity to offer oursincerest apologies for the inconvenience that you may have experienced. Theunexpected demise of Trinity Street so close to the concert and the resultantfinancial issues led us to initiate a repurchase and refund process. However NMEand AEG Live have been working non-stop to find a resolution and we are pleasedto be able to end the week with this great news.

So please do look forward to receiving your tickets and ofcourse we hope that you enjoy The Big Gig itself.

See you on Thursday!

NME & AEG Live

* Please note that if your credit card company does provide you with arefund then we will need to contact you directly to re-charge for the gigtickets.

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